ServiceNow GitHub Integration

Create GitHub issues from ServiceNow alerts automatically.

ServiceNow

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GitHub

The ServiceNow GitHub integration connects ServiceNow to GitHub through All Quiet. When ServiceNow sends an alert, All Quiet creates an incident, notifies the on-call engineer and opens a matching GitHub item. Setup takes a few minutes: send ServiceNow alerts to your All Quiet webhook URL, then connect GitHub in All Quiet.

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How the ServiceNow GitHub integration works

  1. 1

    Send ServiceNow alerts to All Quiet. Create an inbound integration of type ServiceNow in All Quiet and add the webhook URL in ServiceNow.

    ServiceNow setup guide
  2. 2

    Connect GitHub in All Quiet. Create an outbound integration of type GitHub.

    GitHub setup guide
  3. 3

    All Quiet creates an incident, notifies the on-call engineer and opens a matching GitHub item.

What you get

  • Incidents can start where your team already works
  • GitHub items created from incidents
  • No copy and paste between tools
  • Updates synced in both directions

FAQ

How do I connect ServiceNow to GitHub?

Create an inbound integration for ServiceNow in All Quiet and add its webhook URL in ServiceNow. Then create an outbound integration for GitHub. The ServiceNow setup guide and the GitHub setup guide on docs.allquiet.app walk through each step.

What does All Quiet add between ServiceNow and GitHub?

All Quiet turns each ServiceNow alert into an incident, notifies the engineer on call, escalates if nobody responds and keeps a record of the incident. GitHub receives the incident with that context.

Can I try the ServiceNow GitHub integration for free?

Yes. Start a free trial of All Quiet and connect ServiceNow and GitHub during the trial.

Where is my data hosted?

All Quiet is a European incident management platform: built in Berlin, with selectable EU data residency in Frankfurt, GDPR compliance, and ISO 27001 certification. Alert data for EU customers is stored and processed in Frankfurt. That matters for on-call specifically because alert and escalation data routinely contains production system details.

Leverage ServiceNow and GitHub with All Quiet. Minimize Your Mean Time to Resolution.

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