Image Opsgenie migration timeline and comparison of incident response alternatives

Opsgenie Migration

Top 7 Opsgenie Alternatives in 2026: Compare Before the April 2027 Shutdown

Quick answer

The best Opsgenie alternatives in 2026 are All Quiet, Jira Service Management, PagerDuty, incident.io, Rootly, Better Stack, and SIGNL4. Atlassian shuts Opsgenie down on April 5, 2027, and deletes remaining customer data after that date. For lean engineering and SRE teams, All Quiet is the closest like-for-like replacement: independent, on-call-first, with transparent pricing from $4.99 per user/month and optional EU (Frankfurt) data residency. Teams committed to the Atlassian ecosystem migrate to Jira Service Management; large enterprises evaluate PagerDuty; Slack-centric teams look at incident.io or Rootly.

Atlassian shuts Opsgenie down on April 5, 2027. Compare All Quiet, JSM, PagerDuty, incident.io, Rootly, Better Stack, and SIGNL4 on pricing, on-call features, and migration effort.

Peer Rahne

By Peer Rahne · Co-Founder & CEO at All Quiet

Maximilian Beller

Reviewed by Maximilian Beller · Co-Founder & CTO at All Quiet

Updated: Wednesday, 15 July 2026

Published: Friday, 08 May 2026

Atlassian has announced the official end-of-life for Opsgenie. Organizations must prepare for a full service shutdown on April 5, 2027 and because migrations of on-call schedules, escalation policies, and integrations realistically take 6–8 weeks plus a parallel-run phase, the safe window to choose a replacement is now.

Opsgenie End of Life: The Facts

Atlassian ended new Opsgenie sales on June 4, 2025, no new trials or accounts have been possible since that date. The final shutdown follows on April 5, 2027: support ends, and Atlassian deletes all remaining customer data after the shutdown. The official migration destination for Atlassian customers is Jira Service Management, but JSM is an ITSM platform, not an on-call tool, and most Opsgenie replacements on this list cost less. Pricing deserves attention in general: several successors are more expensive than Opsgenie was, while with All Quiet, teams typically gain modern features and reduce spend, see how Uberspace cut incident tooling costs by 50%.

Opsgenie Migration Timeline: Key Dates

Date What changes Your action item
June 4, 2025 Sales ended for new subscriptions Finalize your vendor shortlist
October 2025 Early shutdowns for some JSM-linked accounts Begin data export for integrated accounts
Mid-2026 (now) Last comfortable window for parallel-run migration Select target, start proof of concept
April 5, 2027 Service shutdown, end of support Complete cutover
Post-April 2027 Atlassian deletes all customer data Archive audit logs and incident history

The 7 Best Opsgenie Alternatives at a Glance

Tool Best for Pricing (per user/month) Honest trade-off Migration effort
All Quiet Lean engineering/SRE teams that want on-call-first simplicity $4.99 Standard · $9.99 Pro · Custom Enterprise No built-in ITSM ticketing (by design); younger company than Atlassian or PagerDuty Low - Terraform provider, guided migration
Jira Service Management Atlassian-committed enterprises with ITIL processes Free · $20 Standard · $51.42 Premium Heavy ITSM overhead; on-call is a module inside a ticketing platform Medium - official path, but a process change
PagerDuty Large enterprises with complex automation needs Free · $21 Professional · $41 Business Highest total cost; complexity most teams never use Medium–High
incident.io Slack-centric teams prioritizing incident coordination $15 response + $10 on-call add-on · $25 + $20 Pro On-call costs extra on every tier; deep Slack dependency Medium
Rootly Workflow automation and post-incident learning Custom pricing (sales-led) Requires a separate paging layer for some setups; no public pricing Medium
Better Stack Teams wanting monitoring + status pages + on-call bundled Free plan · from ~$29 per responder + usage-based add-ons Per-responder plus usage pricing gets expensive as volume grows Medium
SIGNL4 Mobile-first alerting and field/OT teams, EU option $9–$29 depending on plan Narrower scope: alerting-focused, lighter incident coordination Low

Prices from vendor sites, July 2026

What to Look For When Replacing Opsgenie

Migrate your intent, not your chaos. Evaluate every candidate on five criteria. Noise control, grouping, deduplication, and precise routing, is the reason many teams leave, not just the shutdown. On-call usability means schedules, rotations, and overrides your team can manage without an admin. The migration surface matters more than it looks: API coverage and a Terraform provider make the difference between a weekend and a quarter. Data residency and compliance count if you operate in the EU, check where alert data lives, because GDPR-compliant hosting in the EU is a differentiator few US vendors offer. Finally, judge total cost: include admin time and per-add-on pricing, not just the sticker price.

Deep Dive: The Best Opsgenie Alternatives

Each alternative below covers what the tool does well on its own terms and when All Quiet is the better fit for teams replacing Opsgenie's core job: reliable on-call and alerting.

1. All Quiet - the independent, on-call-first replacement

All Quiet is what most Opsgenie teams were actually using Opsgenie for: on-call schedules, escalations, multi-channel alerting (push, SMS, voice, email, Slack, Teams), and noise reduction, without an ITSM platform attached. It is an independent company, so there is no ecosystem lock-in and no risk of being migrated into a ticketing suite.

The feature surface maps closely to Opsgenie's day-to-day workflow. On-call schedules, overrides, and multi-tier escalation policies are managed through a calendar UI, including follow-the-sun and weekend-shift patterns for distributed teams. Alerts go out via push, SMS, voice, and email with severity-based channel defaults and per-action notification preferences; critical alerts break through iOS Focus and Android Do-Not-Disturb, and smart notification delays (0–60 minutes) suppress alerts that resolve themselves, the noise-reduction discipline Opsgenie users relied on.

Advanced incident routing adds a rules engine that matches on severity, integration, labels, attributes, and time windows, then mutes channels, reassigns teams, changes severity, or discards test noise, with a full routing execution history for auditing why an alert did (or didn't) fire. Per-user notification logs show every email, SMS, call, and push with its delivery outcome, so "why didn't I get paged?" is answerable in seconds. Integrations cover 40+ inbound sources (Datadog, Prometheus, Grafana, Sentry, AWS, Azure, Google Cloud, Zabbix, Nagios, and more) plus built-in heartbeat, cron, ping, and HTTP monitors, with outbound connections to Slack, Teams, Discord, Jira, Linear, GitHub, ServiceNow, and webhooks.

Pricing is published openly, $4.99 (Standard) or $9.99 (Pro) per user/month, no sales calls and Pro includes status pages, live call routing, the Terraform provider, REST API, and OIDC + SCIM. Migration is guided and Terraform-first, with step-by-step guides (Part I, Part II); most teams run in parallel and cut over within days. For European organizations, All Quiet is a German company (Berlin) with selectable Frankfurt hosting, GDPR compliance, and ISO 27001 certification, EU data never leaves the EU on the EU region.

The honest trade-offs: there is no built-in ITSM ticketing. Deliberately. If your organization needs change-management boards and ITIL approval chains, JSM is the better fit. All Quiet is also a younger company than Atlassian or PagerDuty; teams weighing vendor maturity should look at All Quiet's 99.9% SLA, ISO 27001 certification, and customer case studies.

Compare in detail: the Opsgenie alternative comparison page.

2. Jira Service Management - The Official Atlassian Path

Atlassian folds Opsgenie's functionality into JSM Operations, making it the designated destination for Opsgenie customers who want to stay in the ecosystem.

What JSM does well: JSM is a full ITSM platform, and for organizations that genuinely need one, it is a strong product. It covers change management, problem management, service requests, approval workflows, and asset management alongside incident response, the complete ITIL surface. The integration with Jira and Confluence is native: incidents link to sprints, postmortems live next to project docs, and service desks share one data model with engineering work. As the official migration path, it also has purpose-built import tooling for Opsgenie configurations, and Atlassian's enterprise support, compliance certifications, and procurement familiarity remove friction for large organizations. If your operations are already ticket-driven and your engineers live in Jira, JSM consolidates rather than adds a vendor.

When All Quiet is the better fit: Most Opsgenie teams never used ITSM, they used on-call schedules, escalations, and alerting. Moving to JSM means adopting (and paying for) a ticketing platform to keep that feature subset: JSM Premium runs $51.42 per user/month against All Quiet's $4.99–$9.99, a 5–10× difference at identical headcount. Operationally, the models differ: in JSM an alert becomes a ticket in a queue; in All Quiet an alert pages the on-call engineer through push, SMS, and voice, with critical alerts that break through Do-Not-Disturb, notification delivery logs to audit every page, and setup measured in minutes rather than an ITSM rollout project. For infrastructure-as-code teams, All Quiet's Terraform provider manages the entire on-call configuration, schedules, escalations, routing rules, natively, something JSM Operations does not match. And as an independent vendor, All Quiet leaves your ticketing choice open: it pushes incidents into Jira, Linear, GitHub, or ServiceNow instead of requiring one of them.

Compare All Quiet vs Jira Service Management

3. PagerDuty - The Enterprise Standard

PagerDuty defined the incident-response category and remains the reference point everyone else is compared against.

What PagerDuty does well: Nothing in the category matches PagerDuty's depth at enterprise scale. Its integration catalog is the largest in the market, its event intelligence applies machine learning to alert grouping and noise suppression across thousands of services, and its automation actions (from the Rundeck acquisition) can remediate incidents without human involvement. Operational analytics, service dependency mapping, stakeholder communications, and global multi-region reliability are all mature. For an organization with hundreds of engineering teams, strict governance requirements, and a budget to match, PagerDuty is a defensible default, its scale is proven in a way no younger vendor can claim.

When All Quiet is the better fit: Price and proportionality. PagerDuty's Business tier is $41 per user/month before add-ons, event intelligence and status pages cost extra, which puts a 50-engineer team at roughly $25,000/year against about $3,000–$6,000 on All Quiet. Most teams leaving Opsgenie use a fraction of PagerDuty's platform but pay for all of it, and its configuration depth cuts both ways: without dedicated governance, the alert noise that drove teams away from Opsgenie reappears. All Quiet ships the noise controls that matter as standard, not as add-ons: an advanced routing engine (mute, reroute, re-severity, or discard by attribute, label, integration, or time window), smart notification delays for self-resolving alerts, and severity-based channel defaults. Buying is self-serve with published pricing, no sales cycle, no annual commitment negotiation. And for European teams, All Quiet offers selectable Frankfurt hosting under GDPR with ISO 27001 certification, while PagerDuty is a US vendor subject to the US Cloud Act.

Compare All Quiet vs PagerDuty

4. incident.io - Slack-first incident coordination

incident.io built the strongest Slack-native incident experience on the market and has expanded from there into on-call.

What incident.io does well: If your engineering organization lives in Slack, incident.io's coordination layer is best-in-class. Declaring an incident, assembling responders, assigning roles, tracking actions, and building the timeline all happen in the Slack channel where the incident is being worked, no context switch. The automated timelines and post-incident reports are genuinely polished, and its workflow builder standardizes response processes (severity definitions, escalation prompts, status updates to stakeholders) without engineers having to remember them mid-incident. For teams whose main pain is chaotic incident coordination and inconsistent postmortems, incident.io addresses it directly.

When All Quiet is the better fit: The economics and the dependency. On-call and paging, the thing Opsgenie actually did, is a paid add-on at incident.io ($10–$20 per user/month on top of $15–$25 response tiers), putting the like-for-like replacement at $25–$45 per user/month versus $4.99–$9.99 flat at All Quiet, where on-call, escalations, and unlimited multi-channel alerting are the core product, not an upsell. The Slack-centricity also cuts both ways: teams on Microsoft Teams, Discord, Google Chat, or Mattermost are second-class citizens in a Slack-first tool, while All Quiet treats chat as one output among many, with native outbound integrations for all of the above plus dedicated iOS/Android apps whose critical alerts break through Do-Not-Disturb. That matters at 3 a.m., when the page must arrive even if nobody is looking at a chat workspace. All Quiet also ships built-in heartbeat, cron, ping, and HTTP monitors, so small teams can cover basic monitoring gaps without another vendor.

Compare All Quiet vs incident.io

5. Rootly - workflow automation and post-incident learning

Rootly approaches incidents from the process side: automating the response workflow and turning incidents into organizational learning.

What Rootly does well: Rootly's workflow automation is deep, customizable runbooks trigger the right sequence of steps (create the channel, page the right team, notify stakeholders, open the tracking ticket) the moment an incident is declared, enforcing consistency that otherwise depends on whoever happens to be responding. Its Slack coordination is strong, its post-incident review tooling produces structured retrospectives with action-item tracking, and integrations with service catalogs like Backstage suit platform-engineering organizations. Enterprises with mature SRE practices and a dedicated incident-management function get real leverage from its process rigor, and the company has been expanding into on-call to cover the paging layer itself.

When All Quiet is the better fit: Paging pedigree and price transparency. Rootly's origin is workflow orchestration; on-call and alerting are newer additions, and some setups still pair Rootly with a separate paging layer underneath. All Quiet is built the other way up: On-call scheduling, multi-tier escalations, and multi-channel alerting are the foundation, with delivery-level accountability (per-notification logs showing whether every SMS, call, and push actually arrived) that a workflow layer cannot provide. Rootly's pricing is sales-led with no public tiers, which makes budgeting a forced migration harder; All Quiet publishes $4.99/$9.99 per user/month and can be trialed self-serve the same afternoon. For process needs, All Quiet's advanced routing covers auto-escalation, team assignment, severity changes, and status-page updates by rule and exports it all as Terraform, keeping incident configuration in code review rather than in a vendor UI.

Compare All Quiet vs Rootly

6. Better Stack - the bundled observability suite

Better Stack's pitch is consolidation: uptime monitoring, log management, status pages, and on-call alerting in a single product.

What Better Stack does well: For a small team starting from scratch, the bundle is compelling, one vendor covers website monitors, log search, incident alerting, and a public status page, all behind one of the most polished UIs in the category. The free tier is generous enough to run real workloads, screenshots-on-failure and error context in uptime checks are thoughtful touches, and having monitoring and alerting share one data model means less integration glue. Teams that don't yet have an observability stack, or want to replace a patchwork of point tools, get genuine simplification.

When All Quiet is the better fit: Architecture fit and pricing predictability. Most teams leaving Opsgenie already have observability, Datadog, Grafana, Prometheus, Sentry, CloudWatch and need an alerting layer that works with that stack, not a bundle that partially duplicates it. All Quiet is deliberately vendor-neutral: 40+ inbound integrations feed one routing engine, so you keep your monitoring investments and consolidate only the paging. Pricing differs structurally too: Better Stack combines per-responder seats with usage-based charges for monitors and log volume, so costs scale with your infrastructure; All Quiet is a flat $4.99–$9.99 per user/month with unlimited alerts, SMS, and voice calls, the number in the budget spreadsheet is the number on the invoice. On the alerting depth itself, All Quiet's severity-based channel defaults, per-action notification preferences, DnD-breaking critical alerts, and per-notification delivery logs give on-call engineers control and auditability beyond a monitoring suite's alerting module. EU-regulated teams additionally get selectable Frankfurt hosting with GDPR compliance and ISO 27001 certification.

Compare All Quiet vs Better Stack

7. SIGNL4 - mobile-first alerting from the EU

SIGNL4 (by Derdack, Potsdam) is the other German entry on this list, built around one idea: the alert must reach a human, reliably, on mobile.

What SIGNL4 does well: Its mobile alerting is persistent and hard to miss. Repeated push, SMS, and voice notifications until someone acknowledges, with duty scheduling and tracking of who confirmed what. It is particularly strong outside classic software operations: field service, manufacturing, OT/IoT, and facility monitoring, where responders carry phones rather than laptops and alerts originate from industrial systems as often as from software. Setup is fast, pricing starts at $9 per user/month, and as a German product it shares the GDPR-friendly footing EU organizations look for.

When All Quiet is the better fit: Scope for engineering teams. SIGNL4 is an alerting tool; All Quiet is an incident-management platform for software teams: Incident collaboration and grouping, status pages, reporting, and a rules-based routing engine sit on top of the paging layer. The integration catalog reflects the same split: All Quiet ships 40+ inbound integrations aimed at the modern dev stack (Datadog, Prometheus, Grafana, Sentry, AWS, Azure, Google Cloud) plus built-in heartbeat, cron, and HTTP monitors, and outbound to Slack, Teams, Jira, Linear, and GitHub. For SRE practices, All Quiet's Terraform provider and REST API manage the entire configuration as code, schedules, escalations, routing, which SIGNL4's ops-focused model doesn't target. It is also cheaper at entry ($4.99 vs $9). For an engineering team leaving Opsgenie, All Quiet replaces more of what Opsgenie did; SIGNL4 is the better fit when responders are field or plant staff rather than developers.

Practical Opsgenie Migration Checklist

Treat the migration as a parallel-run project:

  1. Audit - inventory teams, integrations, routing rules, and escalation policies in Opsgenie.
  2. Export - save on-call history and audit logs early; data is deleted after April 2027.
  3. Model - decide: ticket-first (ITSM/JSM) or engineering-first (alerting/on-call) operating model. This single decision eliminates half the shortlist.
  4. Parallel run - route alerts to both Opsgenie and the new tool; verify escalations fire identically.
  5. Validate - run a game day; test acknowledgement, escalation, and override paths.
  6. Cutover - switch integrations one at a time with rollback steps documented.
  7. Shutdown - confirm archives are complete before disconnecting.

Frequently Asked Questions

What is the best Opsgenie alternative?

For lean engineering and SRE teams, All Quiet is the closest replacement for what Opsgenie did best, on-call scheduling, escalations, and multi-channel alerting, at $4.99–$9.99 per user/month with a Terraform-based migration path. Atlassian-committed enterprises typically migrate to Jira Service Management; large enterprises with complex automation evaluate PagerDuty.

When exactly does Opsgenie shut down?

April 5, 2027. Atlassian ended new sales on June 4, 2025, ends support on April 5, 2027, and deletes remaining customer data after the shutdown. Teams should complete migration, including a parallel-run phase, well before Q1 2027.

What is the cheapest Opsgenie alternative?

All Quiet's Standard plan at $4.99 per user/month is among the lowest published prices for a full on-call and alerting platform, with unlimited SMS, voice, and push alerts included. SIGNL4 starts at $9 per user/month for mobile-first alerting. Compare total cost: several tools charge separately for on-call, alert volume, or premium notification channels.

What is the best European Opsgenie alternative?

All Quiet (Berlin) offers selectable Frankfurt hosting with GDPR compliance and ISO 27001 certification, so EU alert data never leaves the EU. SIGNL4 (Potsdam) is another German option focused on mobile alerting. For EU-regulated organizations, both avoid the US Cloud Act exposure of American vendors.

Should I just migrate to Jira Service Management?

If your organization already runs ITIL processes on Jira and wants ticket-driven operations: Yes it is the ‘official path’. If your team used Opsgenie primarily for on-call and alerting, JSM means adopting a full ITSM platform (and its pricing) to keep a feature set you can replace for less. Model both costs before defaulting to the official route.

Peer Rahne

Author

Peer Rahne

Co-Founder & CEO at All Quiet

Product leader focused on B2B SaaS platforms; writes about on-call experience, payload mapping, and how teams ship reliable incident workflows.

Maximilian Beller

Reviewer

Maximilian Beller

Co-Founder & CTO at All Quiet

Engineering leader building incident management systems focused on reliability, clear escalation, and sustainable on-call operations for production teams.

Updated July 15, 2026